KODI

Draft — legal review needed

Refund information

Draft for KODI · Last updated 8 November 2026

This draft is not legal advice. KODI has not supplied a registered legal entity name, postal address, or public privacy contact email. Confirm these details and have a Kenyan privacy/legal professional review this page before relying on it.

KODI service fees

KODI has not set subscription plans, prices or recurring charges. No subscription refund schedule is therefore active. If paid plans are introduced, the fee and refund/cancellation rules will be presented before checkout and before any charge.

Rent and property payments

Rent and other tenancy payments made through a landlord’s Till or Paybill are paid directly to the landlord by the payment provider. KODI does not hold these funds and cannot issue a refund from them. For a rent, deposit or other property-payment dispute, contact the landlord or property manager and, where needed, the payment provider.

Incorrect payment records

If a payment notification is missing or matched incorrectly, the landlord should check the payment reference with the provider and correct the Kodi record. A request to correct a KODI record is not itself a promise that the payment provider will reverse or refund a payment.